Cloud-based Retail Regulatory Compliance
We are experienced and knowledgeable retail industry executive consultants and technologists that have served the retail sector with technology supply and implementation. Our past clients include Fortune 50 companies and small chains. The principals of our company have over 150-years of service to our industry and are often the catalysts for technology innovation.
Most recently we have focused on a niche market in Fresh Item Management (FIM). FIM is the technology equivalent of Point of Sale (POS) -- except its focus is in fresh category in-store production. It is a Point of Production(POP) suite of of applications, from several vendors, or developed in-house that manage every aspect work in perimeter fresh departments.
POP is critical to grocery stores keeping fresh in the store. It is a foundational platform of automation that captures data required to modernize and optimize fresh categories. We have heard of new devices becoming smarter and providing an Internet-of-things (IoT) with tremendous automation. IoT provides exciting real-time device and data integration. This integration is crucial for our industry to take advantage of new Artificial Intelligence (AI). AI systems are starting to proliferate the IT world and currently help us drive our cars, operate on patients and manage details in just about every business -- including the retail sector.
As retail Fresh Item Management (FIM) consultants, we saw a need for a grocery industry to focus on increasing compliance of fresh item production. Compliance in fresh means abandoning legacy work methods in fresh categories and adopting new real-time technology innovation. Retail operations are intensely competitive and increasingly more complex. These two factors create a need to innovate to sustain operations. Grocers must increase worker ability to perform at higher levels and ensure they comply with new tools to facilitate compliance to regulatory and operational needs. These tools must help them abandon labor-based operational paradigms and adopt process-based and technology-based methods to ensure that the right product is produced at the right time, for the right shopper and at the best possible cost. That means store-based distributed decision making with required controls that guide those productions and measure everything to ensure the worker makes the smartest decision.
Our Evolution, Vision and Value Proposition
As FIM consultants our clients challenged us to help them get control of fresh category regulatory enactments. They needed help to wade through a constantly changing Federal, State and Regulatory landscape. After attempting to meet this need with our own legacy processes, we realized that it is impossible in today's modern world to manage the complexity and changes without modern tools. We started our own evolution by building a partnership with a Health Safety and Environment (HSE) company in Houston, Texas called HSE. That experienced company provides us today with a strategic and tactical capability to help our clients using cloud-based technology systems, platforms and services. Today, we provide not only the consulting, but also umbrella compliance solutions to manage multiple retail compliance areas. Examples include Food Safety Compliance, FIM Systems Compliance, HR and Workplace Safety Compliance, PCI Compliance, Occupational Safety and Health (OSHA), to name a few. Our value proposition is our experience in retail technologies. We like to say we have "Sat in your chair" experience! That experience provides us with insights to be original thinkers and strategists for change. Our ideas help our clients beat and exceed traditionalist views with cost effective change.
"Mastery is great, but not enough. You have to be able to change course without a bead of sweat, or remorse."
-- Tom Peters - "Thriving on Chaos - A HANDBOOK FOR A MANAGEMENT REVOLUTION"
Ken Fobes is a well known in the food industry as a business leader, executive and entrepreneur. He has been instrumental in the invention, development and delivery of innovative technologies for general retail with an emphasis on the food industry.
He has a long history of significant success. He often helps retailers evolve and innovate with new business improvement strategies that automate and enhance operations using modern policies, procedures and technologies.
He is an avid champion of partnering with key technology providers to expedite delivery of value to his clients. He often helps clients break the shackles of "home grown" legacy solutions and adopt new available methodologies and technologies. He often says, "If you are maintaining the status quo, you are probably being left behind!"
"Regulatory compliance is not a cost of doing business, it is a cost of staying in business! The stakes are simply too high and risks too great to businesses that don't pro-actively and continuously evolve to improve."
Mark Hoffman Mark Hoffman is a leading retail technology innovator who has worked for and with some of the largest systems solutions providers and technology partners. He is best known for his leadership to the industry in front end checkout design and development. His ideas have substantially improved customer usability of systems at lower costs and risks. His work was instrumental in helping our industry control repetitive motion disorders. His creative ergonomic designs have redefined industry standards for productivity via ergonomic engineering, leading to increased front-end productivity with lower, and safer, operator fatigue. Today, he is helping clients invent new dashboards and user interfaces to provide exact data for optimal decision making.
He has won multiple awards and received technology patents throughout his career. His analytical mind provides our clients with tremendous insights and attention to detail to improve their business with sustainable advantages. His industry redesign thought leadership makes him a valued partner in our company and our clients.
VP Regulatory Compliance Services
Jan Dragotta grew up in the grocery industry in retail operations, administrative and executive management roles with multiple retail companies. He has experience in working in multiple capacities for regional and national grocery, mass merchandising, retail specialty and food service chains. His experience is in store operations and executive administrative positions and includes multi-store district management. His career successes include experience in the technology supply sector as a vendor of retail systems technologies. His last position as VP of Sales and Marketing in the FIM industry led him to join us as highly experience retail consultant. He now is a partner in RRCS LLC and has responsible for regulatory compliance systems development department that he created to expand value services to our clients.
Jan has a history of developing unique collaborative partnerships working with retail clients and technology providers. He often takes a leadership position in promoting new and emerging technologies for strategic and tactical value to his clients. For example, he created, in partnership with a major regional Southwest grocery chain, the first grocery customer loyalty program. As an entrepreneur, he founded a company to deliver POS web-based self-instruction training programs and was the first to integrate that training directly on the POS system. He has provided retailers hundreds of millions of dollars in technology investments with a high returns on investment and sustainable business benefits.
He has consulted with key suppliers of fresh category improvement technologies broadly called Fresh Item Management of (FIM). In that capacity, he realized that grocers need better production and inventory control to improve and evolve to higher levels of regulatory compliance and food safety. His expertise has been instrumental in our current regulatory compliance suite.
"What we need is a precise vision to manage an extremely more complex world of fresh food production. This vision requires more efficiency and newer technologies to improve sales, reduce cost and automate previously manual and work-intensive high-cost processes."
President HSE Corporation
Bryan Evans is an entrepreneur and principal investor in Retail Regulatory Compliance Solutions. He has over 20 years of Management Consulting and Enterprise Software development, and implementation experience. That experience include retail consulting for a tier 1 Fortune 50 company. Bryain is very knowledgeable in the latest cloud-based technologies available for regulatory and risk compliance systems in multiple industries.
He also founded HSE Technology Corp to provide Enterprise Risk Management (ERM) solutions and services. His company is a unique blend of ERM professionals focused on helping customers use risk based technologies to meet ever increasing demands in Governance Risk and Compliance (GRC). HSE is a strategic enabling partner of RRCS LLC. They provide risk technology expertise, services, technologies and resources. HSE was instrumental in RRCS selection of multiple cloud-based technologies and platforms for Food Safety Compliance System (FSCS). That system has recently been expanded into other retail compliance areas at the request of clients who desired additional risk management capability.
HSE currently has food manufacturing clients in HACCP. That expertise is a foundational asset in meeting the needs for advanced food safety in the Food Safety Modernization Act (FSMA). Another area of expertise for HSE in ISO compliance risk management world-wide standards bodies.
"Retail regulatory compliance, including food safety, is an evolving complex field that transcends vertical organizations and requires horizontal cross organizational processes and regulatory controls. HSE and RRCS provide solutions and services that enable our clients to achieve higher levels of competence and compliance." -- Bryan Evans
Quick Compliance Analysis and Assessment Services
Imagine having a single point of reference and system for all retail regulatory compliance activity! One that tracks all Federal, State and Local regulations. Our services assist our clients to use embedded regulatory tools to verify and assess current policy, procedure and capability against the current regulatory environment. We define gaps in meeting requirements and standards to document these inherent risks to develop preventive controls to mitigate them. This lowers your residual compliance risks and costs.
Advanced Retail Regulatory Consulting Services Strategy
Our RRCSLLC solutions quickly become the central repository for ALL your regulatory compliance activity. However, it is not intrusive to existing systems. The goal in creating an advanced regulatory environment is NOT a rip and replace strategy. We reside in the cloud to coexist with your current solutions to expedite their use and evolve existing legacy solution to higher compliance levels. We use our technology as the umbrella compliance oversight technology use, enhance evolve you compliance capability.
Worker Enabling and eCBT Training Program Services
Our regulatory compliance systems provided added value training, certification, and documentation capability to close gaps in any current work management system. Not all systems have ideal compliance capability. Nor, do they link one-to-one a compliance to its exact regulatory enactment, standard or best practice. Our solutions have embedded regulatory management tools. These tools supplement developing content based policies, procedures, risk assessments, certifications and training to effect advance compliance. These tools include regulatory change management to ensure sustained compliance.
Fresh Category and Food Industry Consulting Services
Our supermarket and systems experience provides our clients added outside-the-box thinking. You won't have to train us in the grocery business before we can work together. We understand the supermarket business from farm to fork. We provide challenging and thought provoking experience and what we know works. This helps our clients to differentiate their fresh food operations with higher competence.
Regulatory Compliance Consulting Services
Our regulatory compliance suite is designed to increase compliance of existing systems for food safety, HR compliance, operations, procedures and training. We use our compliance infrastructure to discover compliance gaps in current technologies as the first step to increased compliance and capability to leverage new technologies. This strategy uses our experience to increase investment payback and compliance.
Food Safety Automation Implementation Services
Our services help our clients increase confidence in current food safety capability and systems by finding gaps in the regulatory requirements to existing policy, procedures, training, certifications and documentation.
We use our umbrella risk suite to manage our partnership with our partners to ensure our compliance to goals and objectives for our client's project. By using the same compliance system for the project, expedite food safety compliance control and management with a minimum impact on the business.
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